Why do hotels wait until you’re checking out to ask:
How was everything?
What’s the point? I believe the Marriott properties are the only ones we’ve been in where they actually ask that question throughout your stay.
What’s the point in asking a question after the availability to fix the problem has passed? Shouldn’t we apply that question to more than a hotel stay?
There’s a new term bantered about in the field of Human Resources: A Stay Interview.
What a novel idea. Why do companies wait until the employee is leaving to have an Exit Interview with them and inquire as to why they gave notice? How about interviewing your employees—the stars and the under performers and ask: Why are you still here? What makes you stay? What makes you think about leaving?
Relationships need check-ins, too.
Why do people in relationships think their mate is a mind reader and that, they’ll figure “it” out sooner or later and give me what I need? Let’s be real. We speak different languages—men and women, men and men, women and women. We all have to clarify our words or wind up confusing each other far more than we’re getting through.
I had coffee recently with someone whose wavelength was so different from mine as far as humor goes that I eventually gave up trying to make any jokes.
And I’m a funny woman.
And perhaps he’s a funny guy. With other people.
But we sure didn’t click on that level.
Alex? Our humor is so warped that we spend entirely too much time laughing. For two grown-ups without kids around to entertain them, the house chuckles. I think part of that is because we check in with each other from time to time:
- Are you happy?
- On a scale of 1 to 10, where are you today?
- Do you love me? (I usually add: more than your 1964 GTO? To which he graciously responds, yes, adding: more than your MacBook? To which I sigh and give what I hope is a convincing, yes.)
The point is that unlike the hotels we stay in (see TripAdvisor reviews for a slew of them), we ask that question periodically: How’s it going and do I need to change anything I’m doing to move the needle up the scale?
Do you check in with your friends? How am I doing in our friendship? Do you need anything? In the rushed craziness that is modern life, it’s easy to forget about the people who are important to us. Easy to forget to ask how they truly are and wait for a real answer.